Terms of Service - Nestar Hardware Store

Terms of Service

1. Introduction

Welcome to Nestar Hardware Store. By accessing or using our website, you agree to comply with and be bound by these Terms of Service. If you do not agree, please refrain from using our services.

2. Use of Our Services

  • Eligibility: You must be at least 18 years old to use our services.
  • Account Responsibility: You are responsible for maintaining confidentiality of your account and activities.
  • Prohibited Activities: Do not use our services for unlawful or unauthorized purposes.

3. Product Information

Product availability and prices are subject to change. We strive to ensure accuracy but cannot guarantee all content is error-free.

4. Orders and Payment

  • All orders are subject to acceptance and availability.
  • We accept mobile money and bank transfers.
  • We reserve the right to cancel any order at our discretion.

5. Delivery and Shipping

  • We deliver within Nairobi and nearby areas.
  • Shipping fees are calculated at checkout.
  • Delivery timelines are estimated and not guaranteed.

6. Returns and Refunds

  • Returns accepted within 14 days with a valid receipt.
  • Products must be unused and in original packaging.
  • Refunds will be issued to the original payment method.

7. Privacy and Data Protection

We collect personal information to process orders and improve our service. Your data is protected by appropriate security measures.

8. Limitation of Liability

We provide our services "as is" and are not liable for indirect or consequential damages from use of our services.

9. Governing Law

These Terms are governed by the laws of Kenya.

10. Changes to Terms

We reserve the right to update these Terms. Continued use of our website constitutes acceptance of those changes.

11. Contact Information

For questions, contact us at:

  • Email: support@nestarhardware.com
  • Phone: (254) 720 098 695
  • Address: Nestar Hardware Store,Kamulu, Nairobi, Kenya
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